Shipping

We get so excited when we see your order come in! That’s why we work hard to get your items to you as quickly as possible. Here’s how it works:

  •  Once we receive your order, we’ll package it up and hand it off to our trusted shipping providers within 1 to 3 business days to ensure your orders are delivered promptly and with care. You’ll receive a tracking number via the email you provided.
  • Shipping costs are determined by the shipping company and vary based on the package’s weight and dimensions.
  • Free shipping is available for orders of $100+ (US only).

International Shipping

We now offer international shipping! Select your country and input your address in the checkout page.

Important Notes

  • Please double-check the shipping address you enter at checkout to avoid your order being returned. If this happens, we are not responsible for reshipment fees.
  • The shipping providers do not guarantee delivery dates, so we can’t guarantee them either. While we do our best to get your order out promptly, delivery times may vary. Thank you for your patience!
  • We are Kind is not responsible for lost or stolen packages, or packages returned to sender via USPS, UPS, etc. once they are in their hands.

Returns

We hope you love your products as much as we do! But if something isn’t quite right, please email us at wearekindbrand@gmail.com within 7 days of your purchase.

Return Policy:

  • Items must be unworn, unused, and regular-priced.
  • After we receive and inspect the item(s), we’ll issue a refund to your original payment method.

Return Address:

Cromatiko Inc.
Attn: Returns  
6200 Metrowest Blvd. - Suite 201  
Orlando, FL 32835

Exchanges

If you need to exchange an item for a different size, color, or style, please send it back within 7 days of purchase. Include a note with the following details:

1. Your name  
2. Your order number  
3. The item you’d like to exchange for  
4. The address for us to send the exchange back to  

Exchange Address:

Cromatiko Inc.
Attn: Returns  
6200 Metrowest Blvd. - Suite 201  
Orlando, FL 32835

Note: Customers are responsible for all shipping costs associated with returns and exchanges.